Privacy Policy
Your privacy matters to us!
At Finguard India, we handle your personal data with care and transparency. This policy explains what data we collect, how we use it, and why we need it.
When you visit our website or use our services, we may collect:
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Your name (first & last)
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Your organization's name (if any)
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Phone number
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Email address
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Location data
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Website activity data
We do not knowingly collect data from visitors under 16 years old. If you suspect a minor’s data has been collected without consent, email us at info@finguardindia.in, and we’ll take immediate action.
We use your information to:
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Contact you regarding our services.
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Send quotations, newsletters, and updates.
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Provide requested information via our contact forms.
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Analyze website behavior to improve user experience.
As a customer, you have the right to:
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Access your personal data.
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Modify incorrect details.
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Request deletion of your data.
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Limit how we use your data.
To exercise these rights, contact us at info@finguardindia.in
Returns & Replacement Policy
At Finguard India, we value your trust and strive to ensure a smooth shopping experience. While we follow a No Refund policy, we do offer returns or replacements under specific conditions to ensure customer satisfaction.
1. Returns & Replacements Policy
We understand that product issues can arise, and we’re here to help! Returns or replacements will only be considered under the following conditions:
2. Checking at the Time of Delivery
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Please inspect your order in the presence of the delivery personnel.
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If you notice any defects, damages, or discrepancies, report them immediately to the delivery agent.
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A Complaint & Consent Form must be filled out and signed at the time of delivery. If no complaint is raised at this moment, the product will be considered accepted in perfect condition, and claims cannot be made later.
3. Our Commitment to Quality
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Every product goes through a strict quality assurance process before dispatch.
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Minor variations in color, design, or size due to manufacturing processes will not be considered as valid reasons for complaints.
4. Resolution Process
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If a valid complaint is made at the time of delivery, we will offer a replacement of the same product (subject to stock availability) or an exchange at our discretion.